Introduction
Welcome to Candy Chaos (the "Game"), a mobile game developed by Ruicodex ("we", "us", or "our"). We are committed to protecting your privacy and providing a safe, enjoyable gaming experience. This Privacy Policy governs your use of the mobile application Candy Chaos (package name: com.ruicodex.candychaos) and explains what information we collect, how we use it, and your choices regarding your data.
By downloading, installing, or playing Candy Chaos, you agree to the collection and use of information in accordance with this policy.
Data We Collect
We collect certain information to provide guest authentication, leaderboard connectivity, receipt validation, and in-game support. This includes:
- Account & Device Identifiers: A unique device identifier (Device ID) is automatically generated and stored locally to facilitate our Guest Account login. If you choose to log in using a social gaming service (e.g., Google Play Games), we collect your social identifier, profile name, and profile picture to sync your leaderboard status.
- In-Game Actions & Gameplay Data: To track progress and support our weekly leaderboard system, we collect gameplay statistics such as scores, levels completed, upgrades purchased (e.g., belt speed, magnet power), coins earned, and game session achievements.
- Purchase Records: When you purchase items in the store (such as the Ad-Free version or starter packs), we receive receipt validation tokens from Google Play Billing to credit purchases to your account. We do not collect or store credit card numbers or financial credentials.
- Usage & Performance Diagnostics: We collect crash logs, performance analytics, and anonymous session statistics to monitor and debug game performance.
How We Use Your Data
We process the information we collect for the following specific purposes:
- To save and synchronize your game progress, settings, and factory upgrades across sessions.
- To display user names and weekly high scores on the global multiplayer leaderboard.
- To deliver and validate virtual goods purchased via in-app store transactions.
- To host weekly resets and distribute weekend rank rewards automatically.
- To display rewarded video ads ("Watch Ad to Continue" or "Double Level Coins") for users who have not purchased the Ad-Free upgrade.
- To debug bugs, optimize frame rates, and improve the overall gameplay flow.
Third-Party Services
To provide core game systems, we integrate trusted third-party SDKs. These service providers may collect device identifiers, IP addresses, location data, or cookies according to their respective policies:
Security and Data Retention
We implement appropriate physical, technical, and administrative security measures to protect your database records from unauthorized access, alteration, or disclosure. In-game scores, settings, and identifiers are stored securely in our encrypted database instances hosted on Microsoft Azure.
We retain your gameplay records and identifiers for as long as your account remains active. We will delete or anonymize your data after extended periods of inactivity or immediately upon a verified user deletion request.
Your Rights & Data Deletion
You have the right to access the data we have stored about you, request corrections to your leaderboard username, or request complete deletion of your account and related records.
If you wish to delete your guest account, social login connection, or weekly score history, you can submit a deletion request to our support team. We will process your request and completely erase your account from our systems within 30 days.
To request complete account deletion, please email us with your in-game Username or Guest Device ID:
support@ruicodex.comChildren's Privacy
Candy Chaos does not knowingly collect or solicit personal information from children under the age of 13. If you are under 13, please do not attempt to send any personal information about yourself to us. If we discover that we have inadvertently collected personal data from a child under 13, we will immediately delete that information from our records.
Parents or legal guardians who believe their child has submitted personal details can contact us at our support address to request immediate removal.
Contact Us
If you have any questions or feedback regarding this Privacy Policy or our general data handling procedures, feel free to reach out to us at:
Email: support@ruicodex.com
Website: candychaos.ruicodex.com